You will find information about known significant problems (if any) under News and information on the right.When you want to report a new problem or ask a question:1. Enter your JU User ID and then click Get User Info2. Fill in the rest of the form 3. Click Save and Send.Opening hours at Accommodation office:Monday 11:30 am - 12:30 pm in Service CenterThursday 11:30 am - 12:30 pm in Service Center