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Welcome to IT Helpdesk´s page for error reports and questions!
On this page you can also report Canvas and other ICT issues. If you are a staff member and want to order e.g. a computer, an account, a phone please go to the intranet > Support and service > IT.
Be as detailed as possible in your description, eg computer name, course name for Canvas questions, where the error occurs, what equipment you use.
New Case
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Initiator
Username
*
Name
E-mail (Note! - the response will be sent here)
*
Phone
Mobile
Department
*
HHJ Personal/Staff
HHJ Student
HLK Personal/Staff
HLK Student
HS
Höfab
IT-avdelningen
JIBS Personal/Staff
JIBS Student
JTH Personal/Staff
JTH Student
JUE Personal/Staff
Pathway Student
Rektors kansli
Studentkår Personal/Staff
Övrig (extern)
Room
Computer information
Computer Name
Computer Classification
Program Package
Case information
Brådskandegrad
Påverkan
Subject
*
Description
Other
Phone contact
Should the initiator be contacted before action?
Enclosed files
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1. Write filename (leave blank for automatic naming)
must be specified
2. Press Ctrl+V for inserting picture
3. Click on Save for adding to case
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Critical incident!
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I accept this as critical and may incur additional charges
Change Urgency/Impact
Accept critical incident
